Privacy Policy

Effective Date: September 2, 2026

VSP Softwash Solutions, LLC (“VSP Softwash Solutions,” “VSP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when you visit our website, request a quote, contact us, submit information through an advertisement or lead form, or otherwise interact with our business.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Phone number

  • Email address

  • Property or service address

  • ZIP code

  • Details about the services you are interested in

  • Property information

  • Photos you choose to submit

  • Preferred contact method

  • Messages or comments submitted through forms

  • Appointment or scheduling information

  • Any other information you voluntarily provide

We may collect this information through our website, quote request forms, contact forms, Google Ads lead forms, phone calls, text messages, email, social media, or other communication channels.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, advertising technologies, server logs, or similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Pages visited

  • Time spent on our website

  • Referral source

  • Links or buttons clicked

  • Advertising interactions

  • Website conversion activity

We may use services such as Google Analytics, Google Ads, Google Tag Manager, Squarespace analytics, call-tracking services, or similar platforms to understand website activity and improve our advertising and customer experience.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to quote requests and inquiries

  • Provide estimates

  • Schedule services

  • Communicate about requested services

  • Call, text, or email you regarding your inquiry

  • Provide customer support

  • Confirm appointments

  • Send service-related notifications

  • Process payments

  • Maintain business records

  • Improve our website and services

  • Measure advertising performance

  • Track conversions

  • Prevent fraud, abuse, or misuse

  • Comply with applicable legal requirements

  • Protect our business, customers, employees, and property

We may also use information to follow up with prospective customers who have requested information about our services.

4. Calls and Text Messages

If you provide your telephone number to VSP Softwash Solutions, you authorize us to contact you regarding your inquiry, quote request, appointment, or services.

Communications may include phone calls and text messages.

Message and data rates may apply depending on your mobile carrier.

Consent to receive marketing communications is not a condition of purchasing services from us.

You may opt out of promotional text messages at any time by replying STOP. You may request assistance by replying HELP or contacting us directly.

We do not sell or share mobile telephone numbers or SMS consent information with third parties for their own marketing or promotional purposes.

5. Google Ads and Lead Forms

We may use Google Ads and related advertising services, including Google lead form assets.

If you submit information directly through a Google advertisement or Google lead form, your information may first be processed by Google and then provided to VSP Softwash Solutions.

Information submitted through advertising platforms will be used for purposes such as responding to your request, providing a quote, discussing services, and following up with you.

Your interaction with Google products is also subject to Google's own privacy policies and terms.

6. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

  • Understand how visitors use our website

  • Measure advertising effectiveness

  • Determine which advertisements generate leads

  • Improve website functionality

  • Remember certain preferences

  • Detect technical or security issues

Some third-party advertising providers may use cookies or similar technologies to measure advertising performance or display relevant advertisements.

Your browser may allow you to block, delete, or restrict cookies. Disabling cookies may affect certain website functionality.

7. How We Share Information

We do not sell personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business, including providers that assist with:

  • Website hosting

  • Advertising

  • Analytics

  • Customer relationship management

  • Scheduling

  • Call tracking

  • Email

  • Text messaging

  • Payment processing

  • Accounting

  • Business software

  • Data storage

These providers may process information only as necessary to provide services to us or as permitted under their own applicable terms and privacy policies.

We may also disclose information when reasonably necessary to:

  • Comply with law

  • Respond to a subpoena, court order, or lawful government request

  • Protect our legal rights

  • Investigate fraud or misuse

  • Protect the safety of individuals or property

  • Enforce agreements

  • Address claims or disputes

If VSP Softwash Solutions is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction.

8. Payment Information

If you pay for services electronically, payment information may be processed by a third-party payment processor.

VSP Softwash Solutions may not directly store complete payment card information when payment is processed through an external provider.

Payment providers maintain their own privacy and security practices.

9. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic communication, storage system, or internet transmission can be guaranteed to be completely secure.

You provide information electronically at your own risk.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide services

  • Maintain customer and business records

  • Comply with tax, accounting, insurance, or legal obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

Information that is no longer reasonably necessary may be deleted, anonymized, or retained where permitted by law.

11. Your Choices

You may contact us to request that we:

  • Correct inaccurate personal information

  • Update your contact information

  • Stop promotional communications

  • Delete certain information, when legally and operationally permissible

Certain information may need to be retained for legitimate business, contractual, accounting, insurance, fraud prevention, or legal purposes.

12. Email Communications

You may opt out of promotional emails by using an unsubscribe option, if provided, or by contacting us.

We may still send non-promotional communications relating to an existing quote, appointment, transaction, account, or customer-service matter.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, social media pages, payment providers, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

14. Children's Privacy

Our website and services are intended for adults seeking property-cleaning services.

We do not knowingly collect personal information from children under 13.

If we learn that information from a child under 13 has been collected without appropriate authorization, we may take reasonable steps to delete it.

15. Do Not Sell or Share Personal Information

VSP Softwash Solutions does not sell personal information for monetary compensation.

We may use advertising and analytics technologies provided by third parties, including Google, to measure advertisements and website activity.

Depending on applicable law, certain advertising technologies may be considered a form of “sharing” or targeted advertising.

You may use available browser, device, cookie, or advertising settings to restrict certain tracking technologies.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, advertising systems, technologies, or legal obligations.

When changes are made, we may update the effective date shown at the top of this page.

Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

VSP Softwash Solutions, LLC
Springfield / Southwest Missouri Service Area
Phone: 417-351-8412
Email: info.vspsoftwash@gmail.com
Website: VSPSoftwashSolutions.com